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Getting started with your Blockstream
Own a Blockstream Jade? Open your model below. We explain how to confirm it is authentic, where to download the Blockstream app, where the manufacturer's own manual lives and how to manage the backup, PIN code and firmware updates.
Never share your recovery phraseNobody at cryptomaan, BTC Direct or Blockstream will ever request it, whether by email, phone or chat. And don't enter it when a site or app prompts you for it.
Download the Blockstream app from blockstream.com/app onlyAvoid finding the app through a search engine or an advert, as counterfeit apps that steal recovery phrases can appear there.
Select your Jade
Blockstream
Blockstream Jade Plus
1Verify first
How to tell if your Blockstream Jade Plus is the real thing
- While setting up the device in the Blockstream app, select 'Genuine Check'.
- Choose 'Yes' on the Jade to sign the challenge.
- If the check passes, tap 'Continue with Jade'. Using another app, or is the Jade already configured? Then run the check via verify.blockstream.com.
- If the check reports that the device is not genuine, do not use the Jade and get in touch with Blockstream support immediately.
- In the box
- 1 Jade Plus, 1 USB-C to USB-C cable, 1 getting-started guide, 2 recovery sheets, 2 compact seed sheets, stickers
2Getting started
Only download the software fromblockstream.com/app
- App
- Blockstream app (previously Blockstream Green; Windows, macOS, Linux, Android and iOS)
- Need a phone or computer?
- No for setup: via Advanced Setup the Jade Plus can be configured fully on the device itself (QR mode). Transactions require a companion app on a phone or computer
- Phone
- Android 7.0+ (Bluetooth and USB-C), iOS 16.0+ (Bluetooth)
- Computer
- Windows (x86_64), macOS (Intel and Apple Silicon) and Linux (x86_64 AppImage) via the Blockstream app
3Backup and access
- Backup
- Recovery phrase of 12 words (default) or 24 words (via Advanced Setup) on the included recovery sheets; optionally as a SeedQR on the compact seed sheets. Blockstream also advises a metal backup
- PIN code
- 6-digit PIN code, entered on the device; after 3 failed attempts the Jade and the blind oracle wipe their keys and you need to restore with the recovery phrase. A duress PIN can optionally be set
- Passphrase
- Yes, BIP39 passphrase; enable it via Options > BIP39 Passphrase before a wallet is active (Frequency: Next Login Only or Always Ask) and enter it on the device itself (Manual or WordList). Case-sensitive
- Recovering in another wallet
- Yes, restorable on a new Jade or another compatible wallet using the recovery phrase (BIP39)
Restoring, or forgot your code?
4Keeping it current
Action neededUpdate the firmware to 1.0.38 or higher before you set up the Jade. Version 1.0.37 fixes a memory bug found in December 2025, and 1.0.38 prevents an older version from being reinstalled. No exploitation has been reported.
- Updating firmware
- Through the Blockstream app (desktop via USB; mobile via USB or Bluetooth), the Update Web Portal in a WebSerial browser such as Chrome, air-gapped via JadeLink, or via the command line. Blockstream recommends updating before setup
More about this wallet
- Third-party wallets
- Sparrow, Nunchuk, Specter, BlueWallet, Electrum, Liana, Keeper, Bitcoin Safe and SideSwap; also HWI/Bitcoin Core
- BTC Direct integration
- No
- Support from Blockstream
- Blockstream support page
- Guarantee
- 2-year warranty through cryptomaan.eu Warranty and complaints
- Product page
- Blockstream Jade Plus on cryptomaan.eu
Blockstream Jade Core
1Verify first
How to tell if your Blockstream Jade Core is the real thing
- While setting up the device in the Blockstream app, select 'Genuine Check'.
- Choose 'Yes' on the Jade to sign the challenge.
- If the check passes, tap 'Continue with Jade'. Using another app, or is the Jade already configured? Then run the check via verify.blockstream.com.
- If the check reports that the device is not genuine, do not use the Jade and get in touch with Blockstream support immediately.
- In the box
- 1 Jade Core, 1 USB-C to USB-C cable, 1 getting-started guide, 2 recovery sheets, stickers
2Getting started
Only download the software fromblockstream.com/app
- App
- Blockstream app (previously Blockstream Green; Windows, macOS, Linux, Android and iOS)
- Need a phone or computer?
- Yes, you finish setup in a companion app on a computer or phone (USB-C or Bluetooth)
- Phone
- Android 7.0+ (Bluetooth and USB-C), iOS 16.0+ (Bluetooth)
- Computer
- Windows (x86_64), macOS (Intel and Apple Silicon) and Linux (x86_64 AppImage) via the Blockstream app
3Backup and access
- Backup
- Recovery phrase of 12 words (default) or 24 words (via Advanced Setup) on the included recovery sheets. Blockstream also advises a metal backup
- PIN code
- 6-digit PIN code, entered on the device; after 3 failed attempts the Jade and the blind oracle wipe their keys and you need to restore with the recovery phrase. A duress PIN can optionally be set
- Passphrase
- Yes, BIP39 passphrase; enable it via Options > BIP39 Passphrase before a wallet is active (Frequency: Next Login Only or Always Ask) and enter it on the device itself (Manual or WordList). Case-sensitive
- Recovering in another wallet
- Yes, restorable on a new Jade or another compatible wallet using the recovery phrase (BIP39)
Restoring, or forgot your code?
4Keeping it current
- Updating firmware
- Through the Blockstream app (desktop via USB; mobile via USB or Bluetooth), the Update Web Portal in a WebSerial browser such as Chrome, or via the command line. Blockstream recommends updating before setup
More about this wallet
- Third-party wallets
- Sparrow, Electrum, Nunchuk, BlueWallet and HWI. Connections that only work via QR code are ruled out, since the Jade Core has no camera
- BTC Direct integration
- No
- Support from Blockstream
- Blockstream support page
- Guarantee
- 2-year warranty through cryptomaan.eu Warranty and complaints
- Product page
- Blockstream Jade Core on cryptomaan.eu
If the brand's manual says something different from this page, go with the brand's manual.
Still stuck? Our customer service team is happy to help.
Updated 11 October 2026
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